However, many people do not enjoy their work, not because they are not fulfilled but in their role, but because of the people they work with. Interestingly, many top level executives and professionals are the worst culprits when it comes to relating with people. They routinely keep people waiting, use insulting language or bark orders to their staff in the name of superiority. In other words, a high position does not necessarily mean a person has proper business etiquette.
How can this be corrected?
How does one create a healthy and thriving work environment?
Below are a few tips on what to do and not do at work, and tips on how to conduct meetings, all of which can make the workplace an interesting experience.
What to do at Work
• Be polite and show respect to colleagues, they will also respect you.
• Be friendly as friendliness will help you expand your sphere of influence.
• Have a positive attitude.
• Show appreciation for everything that has been done for you even by subordinates.
• Be professional even with your dressing.
• Adhere to company regulations regarding time keeping, breaks and holidays.
What not to do at Work
• Never be rude to customers however badly they may behave.
• Do not be rude to colleagues, backstab or gossip about them.
• As much as possible, avoid displaying any form of anger to colleagues or clients.
• Do not engage in any physical fight.
• Do not dress inappropriately.
• Do not make sexist, racist or insulting jokes or condone them when made by others.
• Do not abuse your position or take advantage of subordinates.
• Switch off your phone before meetings.
• Never be late to a meeting even if you are the most senior staff and particularly if you called the meeting.
• Prepare well for meetings, get the agenda ready and do not allow meetings to drift or overrun.
• If you are facilitating a meeting, ensure that no one hijacks the meeting. Encourage everyone to contribute.
• Always be professional, do not ridicule a suggestion or settle personal scores at a business meeting.
• Ensure that the aim of the meeting is achieved e.g. who is to action each agreed objective and when.
We all benefit when we do things right. EtiquetteBank