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In the business arena
Only women should stand for handshaking and all introductions.
Only men should stand for handshaking and all introductions
It is not necessary for men or women to stand for handshaking or introductions.
Both men and women should stand for handshaking and all introductions.
What is the other of use of cutlery?
Middle one first
At a social event, which hand is best to hold your glass with?
You should not hold a glass
Where should a gentleman keep his pen in his suit?
Right hand side pocket
Left hand side pocket
Pocket square pocket
For business dressing, ladies
wear a lot of accessories
look professional always
wear body fitted suits that show off their bodies
are to wear heavy makeup in order to look bright
What colour of shoes is appropriate for gentlemen to wear for formal occasions?
white and black only
cream, brown, wine
black, navy blue and chocolate brown
When should you arrive for a business meeting?
At the exact time the meeting is to start so you don't inconvenience anyone
5-10 minutes before the start of the meeting.
No later than 30 minutes after the start of the meeting
No later than 5 minutes after the start of the meeting
It is proper for a woman to apply makeup at the table after a meal
After the completion of a formal dinner, where should you place your cutlery?
place side by side on the plate
hand them to the waiter
on the table
wrap them with your napkin
It is cultured of a man
To pull out the chair for a woman leaving or returning to the dinner table.
To ignore a woman leaving the dinner table.
To say okay, see you later.
To ask ‘Where are you going.’
How should carry out a proper business introduction?
Introduce the company Director to the client
Introduce the client to the company Director
Provide the individual's names, but leave the introduction to them
Do nothing and let them introduce themselves
If an angry customer calls to complain, you should
Put the person on hold as quickly as possible and blow off some steam in the restroom.
Stay calm, listen to the caller's complaint, and quickly attempt to help or get help for him.
Quickly put the caller in his place by yelling back. After all, no one has the right to talk to you that way.
Tell the caller that he has the wrong number and hang up in self-defense.
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There are 12 questions to complete.